Closure & feedback email

Open enrollment toolkit      ❯      Closure & feedback email

Description: This email is to be sent immediately after the open enrollment period has concluded. It serves as an acknowledgement of the closure and provides essential information regarding the subsequent steps.


Copy the template below:

Subject line option 1:
Open enrollment is closed — here's what happens next.
Subject line option 2:
2027 Benefits: Here's what to expect in the coming weeks.
Body:

HTML/Formatted Version: 

[FIRST NAME],

The window to enroll in benefits for 2027 is closed. If you made your selections — you're set. Your new coverage takes effect [DATE].

Here's what to expect next:

  • Benefits cards / confirmation materials: You'll receive these within [X weeks]. They'll show your coverage details and how to use each benefit.
  • Questions about your selections: Contact [HR EMAIL] or [SLACK CHANNEL] — we can pull up your enrollment and walk you through anything.
  • Missed the window? If you didn't complete enrollment and believe you have a qualifying life event (marriage, new child, job change), contact [HR EMAIL] as soon as possible.

One quick ask: We're always looking to make open enrollment easier. If you have two minutes, tell us how it went this year — what worked, what didn't, what would help next time. [SURVEY LINK]

Your feedback directly shapes how we run this next year.

[Signature]

TL;DR Version: 

Enrollment for 2027 benefits is closed. Coverage starts [DATE]. Expect your benefits materials within [X weeks]. Questions: [HR EMAIL] or [SLACK CHANNEL]. And if you have two minutes: [SURVEY LINK] — we read every response.

Plain-Text Version: 

Open enrollment for 2027 benefits is closed. Your coverage takes effect [DATE].

What's next:

  • Benefits cards and confirmation materials arrive within [X weeks]
  • Questions about your coverage: [HR EMAIL] or [SLACK CHANNEL]
  • Missed the deadline and think you have a qualifying life event? Contact [HR EMAIL] now

Two-minute survey on this year's enrollment process: [SURVEY LINK]
Your feedback goes directly into how we plan next year.

[SIGNATURE]

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