Maven Milk

We help moms and new parents transition back to work and get breast milk home to baby—easily, reliably, and safely. Maven Milk offers simple breast milk shipping within the U.S. and convenient kits you can check during international travel through our innovative corporate family benefits.

Currently only available through employers. Ask your HR to offer Maven today!

Send milk home or take it with you

Easy-to-use

Our kits have everything you need to safely store or ship your milk.

Travel-safe

Avoid the stress of airport security with our TSA-friendly ice packs.

Protects every drop

We work with the most reliable overnight shipping partner in the country.

Domestic shipping and international travel kits

DOMESTIC TRAVEL

Pump + Post Kit

Mail your breast milk back home with our simple domestic shipping kit. Share your travel details and your kits will be waiting at your accommodations.

  • Transports up to 36 oz. of milk
  • Overnight shipping within the U.S. and up to 72 hours refrigeration in case of delays
  • (6) tamper-proof breast milk bags
  • Medical-grade refrigerated shipping container
DOMESTIC TRAVEL

Pump + Carry Packs

Carry your milk on short trips with our zippered, insulated travel tote and foam ice packs. Our ice packs are waterless, making them easy to bring on board domestic flights.

  • TSA-friendly foam ice packs
  • Keeps milk cold longer than gel or water ice packs
  • Includes zippered, insulated travel tote
  • Reusable
INTERNATIONAL TRAVEL

Pump + Check Kit

Carry your milk home from abroad instead of getting stuck shipping through customs. Fill up your kit and check it in your luggage during international travel.

  • Packs up to 270 oz. of frozen milk (about 9 days worth)
  • Keeps milk frozen up to 24 hours
  • Durable Coleman cooler with antimicrobial liner
  • (9) foam cooling packs
  • Reusable

FAQ

STORAGE & REFRIGERATION
SECURITY
ORDERING
SHIPPING
BEFORE TRAVEL
PACKING YOUR KIT
CONTACT US

How long can I refrigerate my breast milk for?

According to the CDC, breast milk can be safely refrigerated for up to 4 days.

How long can I freeze breast milk for?

How much milk does your domestic Pump + Post Kit hold?

How long will my milk stay refrigerated in a Pump + Post Kit?

How much does your international Pump + Check Kit hold?

Can I use my Pump + Post Kit as a refrigerator and add more milk before I ship it?

What are the TSA regulations for breast milk at U.S. airport security checkpoints?

TSA allows travelers to carry unlimited amounts of breast milk through security checkpoints within the United States. However, TSA also has the right to inspect any carry-on so we recommend declaring to TSA that you are carrying a breast pump and breast milk before you start your screening. Formula, breast milk, and juice in quantities greater than 3.4 ounces or 100 milliliters are allowed in carry-on baggage and do not need to fit within a quart-sized bag. Remember, you do not need to travel with your child to travel with breast milk. Follow these steps when going through a TSA checkpoint:

  • Inform the TSA officer at the beginning of the screening process that you carry formula, breast milk and juice in excess of 3.4 ounces in your carry-on bag. These liquids are typically screened by X-ray.
  • Remove these items from your carry-on bag to be screened separately from the rest of your belongings.
  • Allow the TSA agent to inspect the package if needed. TSA agents have the right to take away partially frozen gel or ice freezer packs. That is why our Milk Kit packs are made of foam, making them TSA friendly.

If you still have questions then feel free to visit the TSA site for a full list of regulations.

Why can I carry breast milk on board when flying internationally out of the U.S., but not on my return flight?

While the U.S. airport security rules allow moms to bring breast milk through airport security and carry it on the plane, nearly every other country treats breast milk like any other liquid and requires amounts over 4 oz. to be checked even if it is frozen.

How far ahead of time do I need to place my order?

To guarantee delivery, Maven Milk orders need to be placed at least two weekdays before you need your kit to arrive. UPS has limited shipping on Saturdays and doesn’t pick up or deliver on Sundays. If you’re placing an order for a Monday arrival, please place your order by Wednesday of the previous week.

How do I place a Pump + Post Kit order if I’m traveling to multiple destinations in one trip?

We are happy to help you with each leg of your trip. Please place a Pump + Post Kit order for each destination individually.

Domestic Pump + Post Kit

  • How do I set up the UPS shipment back to my baby?
    ‍    Our Pump + Post Kits can be sent back home to your baby using UPS Next Day Air and the label will be included in the kit. The most reliable way to arrange UPS shipments is to drop your package off directly at your nearest UPS Office location at least 30 minutes before their last Air Delivery deadline. Use the UPS Office locator to find the nearest location to you.
  • What do I do if my hotel won’t help me ship back my milk?
    The most reliable way to ship your milk home to baby is to drop off your package directly at a UPS Office location at least 30 minutes before their last Air Delivery deadline. To find a UPS location near you, use the UPS Office locator.
  • How do I find the nearest UPS Store for dropping off my Pump + Post Kit?
    ‍    Use the UPS Office locator to find the nearest drop-off center near your accommodations while travelling.
  • How do I ship my Pump + Post Kit if I am staying in an apartment or house instead of a hotel?
    You will need to drop off your Pump + Post package directly at a UPS Office location at least 30 minutes before their last Air Delivery deadline.
  • Can I ship back my milk on a weekend?
    Yes, you can ship milk back home on Saturdays, but please note that milk sent "overnight" on a Saturday will not arrive back to your baby until Monday at the earliest. This is because UPS does not pick up or deliver packages on Sundays. We recommend shipping milk home to baby Monday to Friday, if possible. To find the location and hours of your nearest UPS location, use the UPS Office locator and check for the time of the last Air Delivery.
  • How early do I need to get my milk to UPS so it ships overnight back to my baby?
    We strongly recommend dropping off your milk with UPS at least 30 minutes before the location’s last drop off deadline for Air Delivery (but the earlier in the day the better!). To find the hours of your nearest UPS location, use the UPS Office locator and check for the time of the last Air Delivery.
  • Can I use FedEx or a Post Office to send my milk back to my baby?
    We recommend working with UPS to ensure reliable delivery. Some FedEx stores located in hotels will ship UPS packages. However, you cannot use the included UPS label if shipping from a United States Post Office.
  • What do I do if I miss the pick-up window for my nearest UPS Office?
    Use the UPS Office locator to find other UPS Drop Off locations and times in your area for Next Day Air packages.
  • Will all UPS locations accept my Pump + Post Kit?
    Yes, all UPS locations will accept your Pump + Post Kit. The kit can also fit into UPS drop boxes, but make sure to check the Next Day Air Delivery package pick-up times to ensure your package gets picked up on time for next day delivery.
  • Will my breast milk freeze if I ship it home in winter?
    No, the Pump + Post Kit will keep your milk at a regulated refrigerated temperature for 72 hours even if the outside temperature is below freezing.
  • What happens during inclement weather?
    Occasionally weather and other events can cause unexpected delays in UPS shipping service. Maven Milk is not responsible for these delays however, each Pump + Post shipping kit is equipped for 72 hours (3 full days) of refrigeration to keep your milk cold in case of unexpected shipping delays.
  • What happens if my box gets delayed?
    Contact UPS via phone 1-800-742-5877 or online (via their Customer Support system) to learn the status of your package. Make sure to have your tracking number that’s sent with your confirmation email from the Maven Milk team. Remember, each Pump + Post shipping kit is equipped with up to 72 hours (3 full days) of refrigeration to keep your milk cold in case of unexpected shipping delays.
  • What happens if my milk spoils during shipping?
    Contact Maven Milk Customer Service by reaching out to your Care Advocate.
  • How should I dispose of my breast milk shipping kit packaging?
    You can recycle the cardboard carton. The cooling unit and styrofoam insert can be discarded in the trash.

International Pump + Check Kit

  • Why can’t I ship back my breast milk back internationally?
    While breast milk can be easily and reliably shipped within the United States, shipping breast milk back to the United States from another country is less seamless. U.S. Customs regularly checks packages coming into the country which causes up to a 2-week delay in shipments. Maven wants to make sure your milk gets home to your baby in a timely fashion and does not spoil. This is why we unfortunately cannot ship breast milk internationally.
  • Why can’t I ship the Pump + Check Kit to my international destination?
    International shipping can result in additional unforeseen delays, which is why Maven Milk only ships to U.S. addresses. You can check your Pump + Check Kit on the flight to your international destination and then check it again on your return trip home.
  • Are the foam ice packs reusable?
    Yes, the foam ice packs included in the Pump + Check Kit are reusable.

What questions do I need to ask my hotel before I arrive?

  • Domestic Pump + Post Kit
    - Confirm that there’s a fridge in the hotel room or request a fridge in your hotel room. Most hotels have refrigerators available, especially for medical reasons.
    - Confirm with the hotel where you’ll pick up your shipping kits when you arrive.
    - Ask if there are any fees associated with receiving packages. (Many hotels, especially conference centers, will charge fees to your room.)
    - You can see if your hotel can help you arrange your shipment back to your baby. We would only recommend this if your hotel has a dedicated shipping center to ensure timely delivery of your package. The following are some key questions to ask:
       - Does the hotel have a regular UPS pick-up?
       - If so, where would you need to drop off your package?
       - What time would you need to get your package to the drop off location to ensure it ships out that same day?
       - What happens if the package isn’t picked up from the hotel?
       - If so, how and when will you be notified of the delay? What will the hotel do to help you ship your package?
  • International Pump + Check Kit
    - Confirm that there’s a fridge in the hotel room or request a fridge in your room. Many hotels have refrigerators available, especially for medical reasons.
    - When you arrive, see if the hotel can help you freeze your breast milk and foam ice packs.

What do I need to bring with me to pump while traveling?

  • Pack your favorite travel pump and milk cooler bag.
  • Pumping on the go is a lot easier if you don’t need an outlet. Consider bringing batteries or a manual hand pump.
  • Pack your pump cleaning supplies.
  • If you are traveling internationally, don’t forget an international adapter.

Domestic Pump + Post Kit:

  • Do I have to use the breast milk storage bags included in the Pump + Post Kit or can I use my own preferred bags?
    Each Pump & Post Kit comes with (6) 6 oz. Lansinoh breast milk storage bags (and (1) extra just in case!). If you want to use your own bags, you will need (6) bags per kit.
  • Can I use the Pump + Post Kit to ship frozen milk?
    No, the Pump + Post Kit is intended to only ship refrigerated milk. The Pump + Post Kit will keep milk at a refrigerated temperature for 72 hours. Frozen milk will thaw as it ships back to baby. Should you encounter a shipping delay, this would exceed the CDC’s guideline to only use thawed breast milk within one day.
  • How do I pack the Pump + Post Kit?
    Follow the directions included in your Pump + Post Kit. Make sure all milk is refrigerated before packing the kit. Fill and label up to (6) bags with up to 6 oz. of milk each for a total of up to 36 oz. of milk. Remove all excess air from each bag. Fold each bag below the seal and place them in the cooler so each bag overlaps the one underneath it. Don’t overfill the bags.
  • What do I do if there is a “NanoCool” logo on my cooling pack before I hit the activation button?
    Don't be alarmed if the “NanoCool” logo is visible on the Pump + Post Kit’s cooling pack. The logo is temperature-activated and can be activated by the cool temperatures while it ships to you. If the button on the underside of the cooling pack has not been activated, the cooling pack is still fully functional and ready to work for you when you pack up your shipping kit.

    The NanoCool logo will start turning blue between 30 seconds and 3 minutes after the button is activated indicating cooling has begun. The cooling plate of the NanoCool system will cool from ambient to 5ºC in five minutes. It will take 60-90 minutes for the insulation box of the system to cool from ambient to 5ºC.

Domestic Pump + Carry Packs:

  • Are the foam ice packs reusable?
    Yes, the foam ice packs in the Pump + Carry Packs are reusable.

International Pump + Check Kit:

  • How do I pack the Pump + Check Kit?
    Follow the directions included in your Pump + Check Kit to ensure milk stays as cold as possible during your trip. Make sure your milk is frozen solid and that your ice packs have been frozen at least 72 hours before you pack for optimal performance.
  • Does the Pump + Check Kit come with breast milk storage bags?
    No, the reusable Pump + Check Kit is designed so you can reuse it as many times as you need it and it does not come with breast milk storage bags. Bring your favorite breast milk storage bags for each trip! This kit can hold up to (45) 6-oz. bags when packed according to the instructions.

Have additional questions?

Contact Maven Milk Customer Service for more information by messaging your Care Advocate.

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