Introducing Maven Moments: stories from our members, our partners and clients, our providers, and our employees. We have a passionate team of individuals working together to build a better healthcare model for women and families around the world. Maven’s team is from a variety of different backgrounds, all with a shared connection to our mission—whether it’s our own paths to parenthood or fragmented experiences in the healthcare system or a desire to help fill gaps for women’s and family health. Stay tuned for more Maven Moments from our community.

“When I was born with a heart condition, there wasn’t much of a support network. To be able to work at a place where we’re providing that every day feels really good.”

In this Maven Moment, Jesse Schneider, a Product Manager at Maven, shares more about why women’s and family healthcare is so personal to him--being born with a heart condition while his mother was also sick, and his father was left with no support network. Jesse brings his passion for fixing women’s and family healthcare to his role in building, examining, and improving upon our products--like our newest innovation, Maven Wallet-- constantly asking, “Is this right for our members?”

Here are 5 Questions with Jesse.

1. Why women’s and family healthcare?

Healthcare has always been something that I’ve been passionate about and, specifically, women’s and family health. When I was born, I was diagnosed with a heart condition called Aortic Stenosis and had open heart surgery when I was 3 days old. My mom, who was also sick at the time from pregnancy complications, was in the adult hospital, while I was in the children’s hospital. And my dad had to run back and forth between hospitals, and our insurance was totally maxed out. This was pre-internet (if anyone can remember what that was like!) so there wasn’t an easy way to find information or a support network. So to be able to work at a place where we’re providing that every day feels really good.

2. What makes you excited to come to work every day?

The mission and the people. I know that probably sounds clichéd, but it’s true! To work at a place that helps empower women and families through their paths to parenthood is really special. And to get to work with folks that are not only super smart and experts in their domain, but are also driven by that same mission is really rare. We’re constantly making sure that we’re not just hitting our business goals but, more importantly, asking, ‘Is this right for our members?’ Because at the end of the day, that’s why we’re doing this. That’s why it’s so easy to come to work every day.

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3. Tell us about your role at Maven and the new product you’ve been working on, Maven Wallet.

I’m a Product Manager here at Maven working on a number of exciting products. One of our newest launches this year is the addition of Maven Wallet! For companies that offer Maven Wallet, it allows their employees to seamlessly and securely be reimbursed for out-of-pocket medical expenses including fertility treatments like IVF or IUI, egg freezing, surrogacy, and adoption programs. These journeys can often be expensive and physically and emotionally taxing—so to be able to provide Maven members with relief from financial burdens while also supporting them around the clock with our dedicated team of Care Advocates and doctors and specialists is something we are really proud of.

4. What’s the most surprising thing you’ve learned about women’s healthcare since joining Maven?

The cost of fertility treatments. Before starting at Maven, I didn’t have much insight into the fertility journey and, not only is it draining, but the costs can be upwards of tens of thousands of dollars and often take more than one cycle to get pregnant. So to work at a company that saw how important this is for women and families going through this journey and to get to work on a product that helps solve the financial burdens for these members is something I feel really lucky to be a part of.

5. What’s the best book you read recently and why?

As a born and raised New Yorker, I’m a sucker for books about New York and this city’s history. My favorite is a book by Teresa Carpenter called New York Diaries: 1609 to 2009. It starts on January 1st and goes through the year day-by-day with journal entries from New Yorkers, both native and visiting, over the past 400 years. The journal entries range from Mark Twain to Andy Warhol to Henry Hudson to George Washington, and everyone in between. It gives a really interesting look into my favorite city in the world throughout the past four centuries from the perspective of New Yorkers from all different walks of life. Highly recommended!

“We’re constantly…asking, ‘Is this right for our members?’ Because at the end of the day, that’s why we’re doing this.”

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