On-demand virtual support and personalized programs for women and families

Video chat or message with any of Maven’s providers anytime, anywhere. Membership is free for you and your covered dependents if you are enrolled in a Columbia University medical plan.

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How it works

Get access

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Download Maven to get unlimited, on-demand support and education. Your Care Advocate is here to answer questions and help you get the most out of Maven. Choose to consult with experts, access Maven’s extensive resources, or both.

Find a provider

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Video chat or message with 30+ types of providers for free coaching and education sessions — from OB-GYNs and pediatricians to lactation consultants and infant sleep coaches. These providers can support you alongside your in-person care team.

Get care 24/7

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Browse a library of MD-approved articles and daily tips, and connect with members and providers through virtual classes like Childbirth Education and Adoption 101.

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Get virtual support, content, and community for these life stages

Activate free membership

Get virtual support, content, and community for these life stages

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Planning

Whether you’re considering starting a family now or in the future, get tailored medical advice and mental health support to help you achieve your goals.

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Fertility

Maven provides guidance, clinic referrals, and emotional support for families considering or pursuing IUI or IVF treatments.

Women

Maternity

Maven provides comprehensive support through pregnancy, postpartum, return-to-work transitions, and potential miscarriage.

Woman and baby

Adoption

This program is for families who are considering adoption and need support from managing the steps of the process to bringing their child home.

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Surrogacy

This program is for families who are considering surrogacy and need support from picking a surrogate to caring for a newborn.

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Maven has been wonderful during my infertility, pregnancy, and postpartum journey. I've loved the resources, support, and knowledge I've gained from having access to Maven!

Maven Member

It’s absolutely essential for our family’s health. My wife has told me that I shouldn’t take another job without Maven as a benefit.

Maven Member

It’s incredible to know that there will be an expert on my Maven app that has knowledge in whatever my parenting issue is.

Maven Member

Maven Member

Maven Member

Frequently asked questions

How much does Maven cost, and how does it work with my health insurance?

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You don’t need to worry about insurance coverage or out-of-pocket costs when using the Maven program. Maven is provided at no additional cost to Columbia University faculty and staff and their covered dependents who are enrolled in a University medical plan.

Who is eligible for Maven?

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Access to Maven programs varies depending on medical plan participation and Union participation:

  • Officers, Post-Docs, Obama Fellows, and Non-Union Support Staff medical plan participants and their covered dependents have access to:
    • Maven Family Building (Preconception, Fertility support (IUI/IVF), Adoption & Surrogacy support)
    • Maven Maternity (21-month Program)
    • Maven Wallet for Adoption & Surrogacy expenses
  • All Union employee medical plan participants in 2110, SSA, 1199 East, and TWU and their covered dependents have access to:
    • Maven Family Building (Preconception, Fertility support (IUI/IVF), Adoption & Surrogacy support)
    • Maven Maternity (21-month Program)
  • Full-time, regular benefits-eligible Officers and full-time, regular Non-Union Support Staff not enrolled in a Columbia University medical plan have access to:
    • Maven Adoption & Surrogacy support
    • Maven Wallet for Adoption & Surrogacy expenses

    What types of providers can I connect with through Maven?

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    You can use Maven to book unlimited coaching and educational virtual appointments with providers across more than 30 specialties, including OB-GYNs, mental health specialists, lactation consultants, doulas, and more.

    What if I already have an in-person OB-GYN or pediatrician?

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    You should continue to see your in-person provider. Maven provides additional support to your care as our providers include a range of specialists you might not have access to - from midwives and doulas to diabetes coaches and career coaches - and they’re also available via message or video call 24/7. Your Care Advocate can also help you find in-person, in-network providers if needed.

    How can Maven support non-birthing parents throughout the parenthood journey?

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    Eligible partners can sign up for their own account and benefit from Maven’s provider appointments, articles, videos, and virtual classes. Those enrolled in the Maven partner track will also receive content that’s specific to the partner experience.

    Do Maven’s providers speak languages other than English?

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    Providers on Maven speak over 35 different languages, including Spanish, Mandarin, Hindi, French, German, Hebrew and many others. In addition, Maven offers simultaneous translation similar to what you might experience in a hospital or clinic if you didn’t speak the same language as the provider. Your Care Advocate can help you navigate to the best providers to fit your needs.

    How do I and/or my covered dependent sign up?

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    Signing up for Maven is as easy as downloading the Maven Clinic app to your iOS or Android device and following the prompts to get started. If you’d rather sign up from your desktop, just follow the "Activate your membership" links on this page. Just remember that if you’re a covered dependent of a Columbia University faculty or staff member, you’ll need to use their information to validate your own membership.

    How do I sign up for Maven Wallet*?

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    After activating your free Maven membership, Columbia University faculty and staff who are eligible for Maven Wallet will be able to access it within the Maven platform. Maven Wallet can be used for easy reimbursement of qualifying expenses related to adoption and/or surrogacy. If you have questions during enrollment, email the Maven Care Team at support@mavenclinic.com for 24/7 support.